Locked
Discussions in this board are limited to the original poster and Community Mentors
Seller Scam
How do I report a seller that I bought something from who then sent me this image? its obviously ment to circumvent the automated system by ebay.
3 comments
ke79765
OP2 years agoI gave you a good review. Please send me my free iphone
comics-scifi-collectibles
Mentor2 years ago@ke79765 This is volunteer help, not customer service or your bad seller.
Please follow the instructions I gave in my first reply.
comics-scifi-collectibles
Mentor2 years ago@ke79765 Two parts to my reply....
FIRST PART>>>
I would report the message to customer service. They are trying to "sell feedback" by offering a chance at winning a phone. That's a major policy violation.
Here's how to contact eBay customer service:
eBay agents are working from home so you have to request a call back or live chat.
1. CLICK THIS LINK:
https://www.ebay.com/help/eua?id=5275&mkevt=1&mkpid
2. Request a call back or live chat
SECOND PART>
If your package is late arriving this is what you do to receive a refund:
Look for the last estimated delivery date in your purchase history. You can file a refund request when the item is at least a day late.
You have 30 days from the last estimated delivery date to file a refund request on eBay.
Select your item on this page to start a refund request:
https://www.ebay.com/help/buying/returns-refunds/get-help-item-hasnt-arrived?id=4042&st=
4 business days after you file the refund request ask eBay to step in and help if the seller has not refunded you.
https://www.ebay.com/help/buying/returns-refunds/ask-ebay-to-step-in?id=4701