SELLER SAYS FREE SHIPPING BUT WHEN ITEMS ARRIVES I HAVE TO PAY FOR SHIPPING.

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SELLER IS COMMITING FRAUD

an-57470

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Posted 2 years ago·Last reply 2 years ago

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house*of*paws

Mentor2 years ago

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Hi @Anonymous

You do NOT have to pay for shipping if the item arrives with postage due. Nor do you have to refuse delivery. The following is what I've done multiple times ... and have always had the seller send me the funds:

Ask your post office to hold onto the item while you attempt to obtain the money from your seller. [They have no problem doing this.]

Contact your seller and ask them for the postage due. Remind the seller that if they don't pay you ... the package will be returned to them, AND they'll be required to pay the money to their post office before they'll be given their package. [Once they realize this, they'll pay.]
Send the seller the phone number of your local post office so they can phone THEM if they have any questions about why postage is due. [Just about every seller blames the post office ... so they might as well deal DIRECTLY with the post office. Only the PO knows the reason anyway.]

The seller can use the â€˜Send Moneyâ€™ option in PayPal to supply the postage due. Once you receive the money â€¦ pick up the package or schedule a re-delivery.