Once you open an eBay case, if the seller does not cooperate you have to explicitly ask eBay to step in before twenty-one business days go by. After that, eBay can no longer help.
You may still have recourse through your payment method, depending on the exact nature of the issue.
mike_8805
OP5 months agoYes I did. Very Helpful. TYVM
eburtonlab
Mentor5 months ago@mike_8805
Once you open an eBay case, if the seller does not cooperate you have to explicitly ask eBay to step in before twenty-one business days go by. After that, eBay can no longer help.
You may still have recourse through your payment method, depending on the exact nature of the issue.
mike_8805
OP5 months agoTYVM. Great idea.
eburtonlab
Mentor5 months agoYou are very welcome -- good luck!