Seller said the return shipping label was sent, I never got it, seller is no longer a registered a
I purchased from the seller not realizing until items arrived they were counterfeit. I asked the seller and they didn't respond. I let EBay know the items were fake and potentially dangerous. They stepped in and I got emails saying get ready to ship your items back, and the seller sent me a return label, I can't find that return label. I have received a refund, but that label didn't. The sellers account has been shut down, the chat assistant keeps telling me contact the seller.
2 comments
jonathanbrightlight
·11 months agoIf you’ve been refunded already, you are not required to return the items. If the seller is no longer a registered user, then eBay removed them permanently from the site for violating policies, and you cannot reach the seller even if you wanted to. You can dispose of the items.
greatsarcasma782_0
OP11 months agoI thought that's how Ebay handled things but the shipping label and return date kinda threw me off on that.
Thank you for your answer.