Locked
Discussions in this board are limited to the original poster and Community Mentors
Seller Removing Negative Feedback/Reviews
Summary: she-86895 is seeking advice on how to dispute the removal of a negative review they left for a seller. They purchased an LED upgrade kit advertised for multiple receivers, but it lacked enough LEDs for all. When they tried to resolve the issue with the seller, their negative review was removed, despite the listing being misleading. They are looking for guidance on disputing the review takedown after their attempts to report the seller were unsuccessful.
Is there a way to dispute a negative review that was removed by the seller? I purchased a kit advertised as a complete LED upgrade for the incandescent bulbs in a vintage receiver. The listing claimed the kit would work for 3 receivers, but the kit I received, while as described, didn't include enough LEDs to fully upgrade all the bulbs in my receivers. Because of this, the seller should update the listing to remove the receiver in question from the description.
I reached out to the seller to resolve the issue but didn't hear back until after I'd already posted a negative review — and even then, I just got the runaround. Somehow, they managed to get my negative review removed. The review simply stated that I received the item as described, but that the kit didn't include enough LEDs to upgrade one of the listed receivers.
I also went through the "Report a Seller" process, but it was reviewed by AI, which determined the listing wasn't in violation of policy — even though the item misrepresents itself as a full upgrade kit for that receiver. I reported the seller once I saw that they took down my review.
Does anyone know how to dispute a review takedown initiated by a seller?
jacbarcollectibles
MentorSep 2, 2026 at 10:10 PMUnfortunately since you said the item was as described you could not then leave a negative review. So the seller was able to have eBay remove the feedback and eBay will not put it back. The AI may have removed it automatically since the comments did not match the feedback rating.