Seller refuses to ship to winning bidder

Question

I am the winning bidder in an auction. The seller did not like the outcome and cancelled the order, with the excuse â€œbad shipping addressâ€ - a lie. I contacted the seller and asked the seller to honor the auction process. Seller said I could send another $24 - they were in the business to make money (obviously, my winning bid didnâ€™t make them enough). What can be done? I provided my honest review of this dishonest seller and I reported the seller, but really - what are the sellerâ€™s conse...

lady_madonna · Accepted Answer

@sherrycdonovan

If you reported the seller, they should have received a defect from Ebay. Too many defects will affect their seller rating.

https://www.ebay.com/help/action?topicid=4022

First screen>the seller has violated one of Ebay's policies

Second screen>the seller doesn't want to complete the sale.

State in the comment box that the seller cancelled using a fake reason for the cancellation and they asked for more money.

sherrycdonovan · Answer

Thanks for the info!! Will follow your advice, as this behavior will be repeated if not called out.