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Seller refuses to refund cost of shipping an item back.
I bought a body camera that was not at all as described. It stated it as an 8 hour body camera, but the battery only lasts 1 hour, so it can't continuously film for 8 hours. I asked for a refund. The seller wanted me to send it back, so I did. I have the receipt to prove that I did. The seller also said that they would refund me the cost of shipping the item back, but has since refused. I keep sending the shipping receipt to them for a refund, but they still refuse. Their use of English strongly suggests that they do not understand the language, or they are pretending not to understand it. Either way, they promised a refund on the cost of me shipping it back and refuse. What should I do?
