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Seller refuses to refund
Summary: El tema del hilo es "Seller refuses to refund" y ambas contribuciones de los participantes wolfwelding y fashionsandbeauty4u están marcadas como "None", lo que sugiere que no hay contenido proporcionado en sus mensajes. Como resultado, no hay detalles específicos o discusión disponible para resumir en este momento.
I chose about it now option for an Amazon echo pop speaker what I didn’t realize is this item is pick up only. I am nowhere near the location so I’m not going to be able to pick up the item. I requested a refund from the seller and the refund was denied ultimately the seller has refused to get back to me even after I explained the situation so they have my money and I don’t have my item. What should I do about it? I’ve tried to reach out to eBay customer support, but they don’t have an email address or a phone number. For reference the sellers ID is GOGOGIGS
fashionsandbeauty4u
Mentor4 months ago@wolfwelding
This listing is covered by the eBay Money Back Guarantee. That Guarantee overrides this Seller's no return policy.
If you go to your Purchase History and go to this transaction, open an Item Not Received refund request. The Seller will have three business days to respond with either a valid tracking number showing it's in transit or a full refund. If they do not respond on time, on the 4th day go back to your request and ask eBay to step in and force the refund.
I would not let this Seller bully you into closing your request. If after opening your refund request, you receive messages from them that are in any way aggressive, there is a Report feature in eBay messaging.
I think this Seller is not aware of how local pickups work. They cannot keep the item and your money too, so be sure to open that refund request on eBay to start the refund process.