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Seller refuses
Has anyone ever have this happen?? What I purchased was a car seat stroller but the item description shows a car part. This is what it says when I try to open a return request.
We can't process your request to return this item because it was listed in a business equipment category. Most items in this category are covered by the Business Equipment Purchase Protection program. Please review the program details for information on next steps.
1 comment
disneyshopper
Mentor2 years agoSome sellers are listing in the Business & Industrial Equipment category to bypass the Money Back Guarantee.
You need to contact ebay.
To contact Ebay Customer Service, use this link and click on "Have us call you":
https://www.ebay.com/help/contact_us?id=4002&st=10
Keep typing AGENT.
If nothing works, try this link: https://www.ebay.com/help/eua?id=5275&mkevt=1&mkpid
Customer Service is open 5:00am to 9:30pm Pacific time.