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seller refused to replace an item
i returned an item with sellers approval, obviously he already got the item but refused to send me the replacement. He also ignored me by not responding to my queries. in our chat he agreed to send me a new one after he received the defective one. I tried to report the incident to ebay but then the option that says report to ebay the misconduct of the seller is no longer available. So I paid for the item and return it because it was defective and the seller to send a replacement and now he's gone. highway robbery i supposed. what should i do
1 comment
wooden_flower
Mentor2 years ago@karemjeffrey
If you did not open a return through eBay, they can not help.
Call your credit card issuer and ask them to open a dispute for a return with no refund - ask for a refund instead of a replacement since the seller has proved himself not trustworthy.