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seller refund for damaged shipment
How do I put in a claim for the $100 insurance on a damaged shipments that I sent?
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Locked
Discussions in this board are limited to the original poster and Community Mentors
How do I put in a claim for the $100 insurance on a damaged shipments that I sent?
wooden_flower
Mentor2 years ago@marlinskho
You file the claim with the carrier. If sent usps, go to usps.com. If ups or fedex, see the instructions here -
https://www.ebay.com/help/selling/shipping-items/shipping-insurance?id=4643&st=3&pos=2&query=Shipping%20insurance&intent=Insur&lucenceai=lucenceai&docId=HELP1339
Ask your buyer for photos of the item and package, then refund your buyer - do not make them wait for the claim.