Seller protection regarding a customer re-shipping address

Question

As a starting point, I do have my orders marked as no international shipping and no returns. However, I have had a few orders where the buyer has their US address a re-ship company. My concerns are twofold: My lack of understanding of Ebay's policies regarding the buyers use of re-shipping addresses/companies and how I (the seller) am protected from the possible fraud I have read about from buyers using these companies. The other issue I have regarding the use of re-shipping addresses stems...

stuff4divas · Accepted Answer

@ograd-joh   i've been selling to freight forwarders for years with no problems. once the item is delivered to the FF, it is considered 'delivered' for the sake of any claims of item not rec'd. for claims of items not as described, damaged, etc, sellers are also protected bc of a third party handling the item, can't prove who did what to the item. from this link, u will find the below info> https://www.ebay.com/help/policies/ebay-money-back-guarantee-policy/ebay-money-back...