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    Seller offered partial refund for ripped torn old coat
                     

    Seller intercepted online with post office to stop it from being delivered to me and sent back to her. We agree a partial refund and I would take the coat as is and have repaired….. she told me the only way to give me the partial refund and coat back was to close the claim I opened.,,., now I’m out my money and coat! How can EBay help me?

    suzzim-52
    suzzim-52
    2View listings
    Posted 2 years ago·Last reply 2 years ago
                                           
             
    1 comment

                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                       
                   
    lady_madonna

    lady_madonna

    Mentor2 years ago
    *Volunteer Ebay Mentor*1039View listings

    @suzzim-52 

    Since you closed the "claim", it has been closed so Ebay cannot help you.

    The seller lied to you. Never close a claim until you either have the item and are satisfied or a full refund.

     

    File a dispute through Paypal or your credit card company.

                                           
                                                                                     
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