Seller not responding/deleted account

Question

I purchased an itemand the seller kept delaying talking about a strange job they work. Eventually they provided tracking but no matter where I entered the number, in person at a facility or online it always said they were awaiting the package. I asked and got another excuse that the weight was wrong, they then provided an expedited shipping label through a different company. That is also completely nonsense.

Now that I realize I had been got (scam) I've requested a refund but going to the sellers page is appears as though they have deleted their account.

Am I just going to be out of luck for a refund after the 4 day waiting period? Or will it still be forced even though the account is gone?

Sorry for the long winded post, rather stressed about this.

Thanks.

lady_madonna · Answer

@jzolt-49bc

Go to your Purchase History and click on Order Details next to the item title to see if the latest estimated date of delivery has already passed.

IF/WHEN the latest estimated date of delivery has already passed by at least 1 day, you have up to 30 days past estimated date of delivery to file a Refund Request:

Go to your My Ebay page >> Purchase history

Select â€œMore actionsâ€ beside your item and then â€œI didn't receive it.â€
Click the box beside I want a refund.
Select Send request.

If the seller does not respond after 3 days, you can ask Ebay to step in to help you.

Find the item in your Purchase History
Select See request details
Select â€œAsk eBay to step in.â€