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Seller not responding to return request
Hello all. First time posting to the community as I've been at eBay seller for quite a while but I wanted to ask you something to see if you guys can help me with something. I ordered some car parts from in seller on here who has sold quite a few items and has quite the number of feedback and a lot of it's positive and I was wondering why he hasn't responded back to my return request for some ignition coils I got off of them even though it was a few days past the return window and they did accept returns for 30 days he has not worked with me at all and is completely ignored me since I asked him if he could accept my return request and I gave him extenuated circumstances as to why it was even asking for that. How can I go about getting this solved because I don't know if eBay will even step in since it's past the return window?
rfmtm
Mentor2 years agoEbay can't help you, if past the 30 days. So it is up to the seller. However, if the parts are wrong, you could open a dispute with the payment processor, but you will have to pay to return them.