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Seller not refunding but UPS shows the item was received by them.
Summary: sweetcanuk raised an issue where the seller has not provided a refund despite UPS tracking indicating that the item has been received by them.
Hi, I bought an expensive car part from the seller but it turned out the item was not for the car they said it fit. I requested a refund, they sent me the return tag and I sent it off no problem through UPS. It was received on May 18th by them. I have not heard from them and have not received a refund. It's been over one week. I sent a message to the seller and have not heard back in 24 hours (they were quite prompt when I was asking for the return tag).
I am not familiar with ebay but nowhere do I see the See Return Details they talk about going to so I'm confused. Also I don't see the scenario where the item was properly returned but no refund.
