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    seller not receiving paid funds
                     
             

    My item arrived but the tracking doesn't reflect that.  I have paid but the funds have not been released to the buyer.

    Obviously, there is no way to talk to an Ebay rep to sort it out.

    Help please.

    bsmitty200
    bsmitty200
    887View listings
    Posted 1 year ago·Last reply 1 year ago
                                           
             
    5 comments

                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                       
                   
    bsmitty200

    bsmitty200

    OP1 year ago
    887View listings

    Thank you the half patronizing, and half helpful reply.

    Half troll. half hero

                                           
    jonathanbrightlight

    jonathanbrightlight

    ·1 year ago
    0View listings
    @bsmitty200 wrote:

    Thank you the half patronizing, and half helpful reply.

    Half troll. half hero

    No, it's simply entirely true.  You made the payment through eBay's system, eBay will eventually release the payment to the seller.  You have no control over that process nor any responsibility for it after you've submitted your initial order.  The seller may have their payment held for reasons that have nothing to do with you or your order, in fact.

     

    If you're curious, this page has details of the types of holds that may apply:  https://www.ebay.com/help/selling/getting-paid/getting-paid-items-youve-sold/payments-hold?id=4816#section3

                                           
    lady_madonna

    lady_madonna

    Mentor1 year ago
    *Volunteer Ebay Mentor*1039View listings

    @bsmitty200 

    It is not the buyer's responsibility to see that the seller receives their payout. 

    The seller can use their account on Ebay to determine the status of their payout.

     

                                           
    bsmitty200

    bsmitty200

    OP1 year ago
    887View listings

    Sounds great but the seller is not getting paid (funds held) until the tracking says the package arrived.

    Nobody will take my word that I received the package.

                                           
    house*of*paws

    house*of*paws

    Mentor1 year ago
    779View listings
    @bsmitty200 wrote:

    Sounds great but the seller is not getting paid (funds held) until the tracking says the package arrived.

    Nobody will take my word that I received the package.


    Hi @bsmitty200 

     

    Did you understand that buyers are NOT responsible for seeing that their seller is paid?  There is nothing you can do to put your payment in the seller's account ... NOTHING ... but I do admire your wanting to help.

     

    If tracking doesn't update to show 'Delivered' ... then the seller will receive their payment after 30 days.

                                           
                                                                                     
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