An item sold but I didnâ€™t receive an email (I checked spam, inbox, etc.) It wasnâ€™t until the buyer reached out to find out shipment status that I first heard about it. I thought it very interesting that I received an email from them and one from Ebay at nearly the same time but no record of an initial purchase. If I had, I would have definitely sent the item. I think Ivâ€™e done everything on my end so that the buyer gets their money back even though I didnâ€™t actually receive payment since...

Seller not notified of purchase:Refund buyer | Ask a Mentor

Seller not notified of purchase:Refund buyer | Ask a Mentor | eBay Community