Seller not available anymore

Question

I bought it thing for my computer the seller Mo_116813 if anyone knows about hin please let me know i got over 400 purchase and I check the seller its not available on ebay anymore

eastlaneave · Answer

@gleidas-69

I am sorry to hear this. What happened?

If your item never arrived, please open a case here:

1) Open an "Item Not Received Case". You can do that right here by clicking on the picture of your item: https://www.ebay.com/help/buying/returns-refunds/reporting-item-didnt-receive?id=4042

(If it is not yet time for a case to be opened, it will give you the exact date after you click the photo)

You will be able to select whether you want the Item or a Refund

(You have 30 days from the estimated delivery date to open a case)

2) You can check the status of your case here:

https://www.ebay.com/help/ip?topicId=4667

If you need to return an item that did arrive:

You can open your return request here. Just click the photo and follow the instructions.

https://www.ebay.com/help/buying/returns-refunds/return-item-refund?id=4041

You will be able to print a label from here https://www.ebay.com/help/buying/returns-refunds/returning-item/return-shipping?id=4066

-- You can check the status of your case here:

https://www.ebay.com/help/ip?topicId=4667

-- Here is a help page where you can learn more:

https://www.ebay.com/help/buying/resolving-issues-sellers/checking-status-request?id=4667