Seller no longer registered user?
I'm a buyer, made a purchase on 9/11/26, buyer never shipped the item and when I clicked on the item I purchased a screen comes up that the item can't be found. Then I clicked on the seller id and it says
"No Longer a Registered User". What do I do? Thanks, Lynda
8 comments
eburtonlab
Mentor2 weeks ago@eluxuryboutique
You have done the right thing by opening an "item not received" request.
Here is what eBay says about removed listings:
"What happens if I bought something from a seller who’s been removed from eBay?
If you haven't paid for the item, you won't need to. The item should've been removed from your purchase history. We encourage you to look for a similar item from a different seller.
If you already paid for the item, please follow these steps:
Wait 10 days for the item to arrive.
If you haven't received it within 10 days, please let us know your item hasn't arrived.
If you receive your item, but want to return it, you can request a refund."
eluxuryboutique
OP2 weeks agoThank you for responding, but the stranger thing is that the seller is no longer registered. Which means after the sale to me, they left ebay as a seller or ebay booted them off.
eburtonlab
Mentor2 weeks agoThe seller cannot leave while a transaction is in progress; eBay booted the seller.
eluxuryboutique
OP2 weeks agoWow, that's not good! I paid them $155! Should I call ebay, or just wait for the process to play out?
Really appreciate your help, Lynda
eburtonlab
Mentor2 weeks agoThere are many reasons why a seller might no longer be registered; it does not necessarily mean the seller has not shipped your item.
You are still covered by eBay's money back guarantee, even if the seller is no longer registered. If you are not refunded automatically after starting your "item not received" case, simply ask eBay to step in at the earliest opportunity. Usually that is an option after three business days from starting your return.
https://www.ebay.com/help/buying/default/ask-ebay-to-step-in?id=4701
eluxuryboutique
OP2 weeks agoAs of yet, seller has not shipped. I will wait the 3 days and have ebay step in to help. Thanks
eburtonlab
Mentor2 weeks agoYou are most welcome -- good luck!
eluxuryboutique
OP2 weeks agoCorrection to post: Seller Never shipped. Just opened a "item not rec" request.