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seller no longer listed
How do I get my money back?
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Locked
Discussions in this board are limited to the original poster and Community Mentors
How do I get my money back?
eburtonlab
Mentor3 years agoHere is what eBay says about removed items or removed sellers:
https://www.ebay.com/help/selling/listings/creating-managing-listings/removed-listings?id=4656
Use the link above to go to that page and expand the last FAQ entry to use those links, or use the Help & Contact page to contact eBay. Use the "Contact us" link and follow the prompts for your issue and you should eventually wind up on a page with a chat option. Choose that, and the last option that appears in the chat window -- use the "See more" option -- should be "Contact an Agent" to request a call-back if you are in North America.
https://community.ebay.com/t5/Selling/How-do-I-contact-Customer-Support/m-p/32016431#M1783851
If using the "Contact us" link takes you directly to the chat assistant window, you may have to enter some context dependent cues to get to the call back link.
Or you can contact eBay via social media:
https://twitter.com/askebay
https://www.facebook.com/eBay/
If you are ultimately unable to pursue a case on eBay, you may still have recourse through your payment method, but you should try to go through eBay first.