Seller no honoring terms of a sale.

Question

powerf72 refused to honor my winning bid. He said owner thought the winning bid wasn't enough. Cancelled after auction closed. Told Ebay item was damaged or out of stock. Sent me message about the owner not willing to sell that low of a price.

woodland_gnome · Answer

The seller already got a "defect" when s/he cancelled the transaction ("out of stock" is the menu choice covering all seller issues--as opposed to blaming the buyer--in the short menu on the cancellation form; further if the owner doesn't let him ship it, it is "out of stock" for that seller). That is the primary tool eBay uses to weed out bad sellers, downgrading the selling status of those who get too many relative to their sales volume (as opposed to having to pay employees to actually investigate to see how likely it was that the seller had a legitimate reason to cancel vs. deliberate policy violations).

You may leave appropriate (calm, factual--if the seller said that x was the reason say "seller said x. . ." so people don't think you are just jumping to conclusions) feedback to warn future buyers/bidders. If the usual links have vanished, go to anyone's Feedback Profile (doesn't matter who, click on the feedback score in parentheses behind the username) then scroll down to below the last comment on that page to find a "Leave feedback" link that doesn't vanish (it brings you to a list of items you can leave feedback for).

Theoretically you could sue the seller for breach of the contract of sale (for the difference between the auction price and what you ended up having to pay for a replacement), but that is almost never practical.

disneyshopper · Answer

The seller received a defect for cancelling for Out of stock. He needs to start the auction at the lowest price that is acceptable if there is only one bid.

kensgiftshop · Answer

If they keep canceling orders like that, they won't be selling here long.