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Seller never shipped item and is unresponsive
I purchased a putter from a seller. They never shipped the item. They responded initially to messages, but no longer respond. My item not received case was closed by ebay without explanation. I have reported the seller to ebay but received no response. Is there anything else I can do or am I just out my money?
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disneyshopper
Mentor2 years agoOnce you filed the Item Not Received case, the seller had 3 days to respond with a tracking number showing DELIVERED or issue a full refund. If he did neither, then go go back to the case and click Ask ebay to step in, to force the refund. The case will close automatically if you do nothing.
If you paid with Paypal, file an Item Not Received case there, as they accept cases for up to 180 days from date of sale. Do not let the case close automatically. If you paid with a credit card, you can file a charge back.