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Seller marked as shipped. Hasn’t taken shipment to post office. Will not respond to messages.
Due to this, I can’t cancel the order or even return request. It’s in limbo and I can’t go through the steps to get refunded. This scam is a good one.
1 comment
wooden_flower
Mentor1 year ago@poysunivey
You don't want to request a return until you have the item in hand. You can not cancel a purchase - you can only ask the seller to cancel, and they can say no.
The seller needs to ship within his handling time. You need to wait until the item is late, then open a not received claim.
After the last expected delivery date, but no more than 30 days after the last expected delivery date, go to your purchase history - select 'I haven't received it' and follow the prompts.
The seller has 3 business days to provide tracking that shows delivery, or a refund. If he doesn't, go to your case and click 'ask us to step in'.