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Seller lied and hasn't refunded for failure to ship item
I purchases 2 shirts from *** neither of which ever arrived. I contacted seller multiple times, and he kept putting me off and lying to me about handling the problem. Finally after 3 months I received a refund for one item, not the other. The seller manipulated things so that it appeared on the order that there was a refund so I can't figure out a way, even after trying now for months to get the seller to handle this, to get a new refund request to Ebay. *** keeps telling me, "Hello customer. I am really sorry. We are contacting the post office for you, please wait patiently. Thank you very much for your understanding."
What to do? I've been trying to get this resolved for months now.
Thank you
rfmtm
Mentor2 years agoYou waited too long for ebay to help you. Your last chance, if not too late, is to open a dispute with the payment processor. Do it now! Do not close or let the case expire without asking for help if no refund.
pedleydan
OP2 years agoThank you. I believe that they have handled it for me already!