Seller lied
Tried to cancel an item because it wasn’t going to arrive on time and no shipping or tracking has been provided. The sellers said they would have it with in 24 hours. Still no tracking was provided until 48 hours later and now they want me to go ahead and accept the item I how do I stop this? How can get a hold of eBay and tell them that the seller has lied to me about when the item was shipped they said it had been shipped Last week
1 comment
disneyshopper
Mentor1 year agoIf item was shipped last week, does the tracking number show that? If you asked for the cancellation before the item was shipped, the seller should have accepted it and cancelled.
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