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seller issuing refund for item not received
Are there any additional charges assessed by ebay if a seller must refund money on hold?
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Discussions in this board are limited to the original poster and Community Mentors
Are there any additional charges assessed by ebay if a seller must refund money on hold?
comics-scifi-collectibles
Mentor2 years ago@free2btrue There are not any additional charges as long as the seller refunds BEFORE eBay steps in and forces a refund. If eBay steps in then you don't get your sellers fees back and you receive a defect.
This is how refunds work>>
Refunds, even for order cancellations, come out of your available funds not pending or held. If you do not have available funds then eBay charges your back up payment method for selling costs.
Have you entered your backup payment method for selling costs here: https://ppcapp.ebay.com/myppc/wallet/list Select Manage under the method you want to use then select Preferred for selling costs. I use a credit card.
Once you issue the refund and the buyers funds are released from being held or finish processing then the buyers payment is released to you.