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Seller issue.
Won a bin item, seller printed label. Does not send, told me item was lost in flood. While he relisted it back on eBay for a higher price. He wouldn’t cancel auction claiming he would lose money (? How). I can’t cancel on my end because label has been printed. I just want my money back at this point. How do I get a hold of a real person on eBay to help?
1 comment
lady_madonna
Mentor9 months agoFile a refund request:
Go to your Purchase History and click on Order Details next to the item title to see if the latest estimated date of delivery has already passed.
IF/WHEN the latest estimated date of delivery has already passed by at least 1 day, you have up to 30 days past estimated date of delivery to file a Refund Request:
Go to your My Ebay page >> Purchase history
If the seller does not respond to the refund request, after 3 business days you can ask Ebay to step in to help you.