Locked
Discussions in this board are limited to the original poster and Community Mentors
Seller is sending my item with someone elses name on it.
After seller shipped my item, I get an email saying "BTW, some else's name is on the package, but it is yours, so don't worry, it was a typo".
First, its a Federal Crime to open mail not in my name, even if delivered to my address.. also, WHY would he not correct my name before he sent it. also I used pay pay which should also have my name, Something isnt right here, and now i see in his feed back, that someone else stated seller spoofed someone else's address and he was scammed, Im trying to let Ebay know what is going on, but Lord help me find the right contact to let them know.. The I will not accept this package.
3 comments
theladywench
OP10 months agoThank you! Yes, I did some researching and found, the seller should have corrected the label before it was sent and could have intercepted the package, had he shipped it already, and corrected the label and resent it. I started a return before he shipped it and Ebay intervened on my behalf, since the package had showed not shipped yet, and refunded my money. Oddly, the seller never once responded to me....at all...
eburtonlab
Mentor10 months agoGlad to hear you were refunded!
Be careful starting a "not as described" return (as opposed to an "item not received" case) before you receive an item, though. There are deadlines that must be met to ship an item back, and if the seller had shipped something or provided tracking but you had not received it in time to ship it back, that might have been a problem.
Sometimes it is difficult to tell the difference between a clueless new seller and an experienced scammer (or a clueless scammer, for that matter).
eburtonlab
Mentor10 months ago@theladywench
Note that if you refuse the package, tracking will reflect that refusal and you will lose your eBay money back guarantee protection. Refusal to accept a package for any reason other than arriving "postage due" is grounds for losing your protection.
I am not sure what the seller is doing, exactly, but it certainly sounds suspicious. The seller may have made a simple mistake (twice); the seller may be drop shipping (poorly); the seller may be attempting retail arbitrage (against eBay policy); the seller may be attempting a triangulation scam; the seller may be delivering nothing but a false tracking number, and the mention of another name on your package may be an attempt to cause confusion or delay.
If you do not want to open the package, accept the delivery, then file a "not as described" return through eBay. If the seller provides a prepaid return label, send the unopened package back to the seller for a refund. If the seller does not cooperate, ask eBay to step in after three business days to force a refund. If you suspect the package is part of a triangulation scam, you may want to contact the vendor involved for instructions on how to proceed at that point.