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Seller is not responding messages about a defective item
I bought an item about 5 months ago and the listing said it included a lifetime warranty. The item is now damaged. I contacted the seller, and they asked for my order number, which I sent. Since then, it has been a week and they have not responded to my follow-up messages. I also tried contacting eBay, but the automated system said it could not help because it does not show any purchases on this account within the last 90 days. What should I do next?
1 comment
lady_madonna
Mentor4 months agoOnly manufacturers and authorized dealers can issue warranties.
Contact the manufacturer.