Seller is harassing to remove negative feedback.

Question

Seller claims shipper sent wrong item.
Seller wanted to reimburse a fraction of purchase price.

Refused, user again suggested I keep item, which is worthless now that wrong item was "sent by shipper", and seller again offered fraction.
Again, refused and only when I stated I would file a dispute with Ebay, seller refunded total.
Now that refund is cleared, seller is harassing to remove negative feedback.
Not once but 3 times. Informed I was filing complaint with Ebay and blocked seller.
Nowhere can I see where this can be reported. Request advise or proper route to document incessant behavior of seller.

eastlaneave · Answer

@zagnutz15

I'm sorry that is happening.

Here are some steps to take

1) Advise the seller through eBay messages to stop contacting you.

2) Report each alarming message using the 3 dots in the upper right of the messaging

3) If possible, report the seller using https://www.ebay.com/help/buying/resolving-issues-sellers/report-issue-seller?id=4022

The seller has violated one of eBayâ€™s policies
Seller sent threatening or abusive messages

If this option doesn't work, then

4) Report the seller using eBay's social media customer service to get assistance

- https://www.facebook.com/ebay

- https://www.instagram.com/ebayforsellers/

Just sent a private message to the page explaining what happened.

Again your reporting reason is

They send threatening messages or use abusive or vulgar language
And any other concerning language.

Only if needed

5) File a police report

Reply back and let me know if you need more help.