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    Seller input shipment ID instead of tracking number
                     

    Hello, I recently sold an item and accidentally input the shipment ID instead of the tracking number. As such, my funds are now held. There does not seem to be a way to change the tracking number. Anyone have any thoughts?

    christopherhaag84
    christopherhaag84
    23View listings
    Posted 11 months ago·Last reply 11 months ago
                                           
             
    1 comment

                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                       
                   
    comics-scifi-collectibles

    comics-scifi-collectibles

    Mentor11 months ago
    1932View listings

    @christopherhaag84   You can ADD the correct tracking number to the sold item 

     

    Go to this page and select add and then ADD tracking> 

    https://www.ebay.com/sh/ord/?filter=status:ALL_ORDERS

     

    Your payout is most likely going to be held 30 days even with a valid tracking number.

     

    As a fellow seller I understand that waiting for your payout is frustrating.

    Fund holds are normal for new and returning sellers.

    New or infrequent sellers will experience transaction holds while learning best selling practices. This helps sellers become established and build a strong selling history on eBay. New sellers typically experience holds for up to 30 days, although sometimes it may be longer

    You can see the fund holds policy on this page>   https://www.ebay.com/help/selling/getting-paid/getting-paid-items-youve-sold/payments-hold?id=4816&st=

                                           
                                                                                     
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