Seller input shipment ID instead of tracking number
Hello, I recently sold an item and accidentally input the shipment ID instead of the tracking number. As such, my funds are now held. There does not seem to be a way to change the tracking number. Anyone have any thoughts?
1 comment
comics-scifi-collectibles
Mentor11 months ago@christopherhaag84 You can ADD the correct tracking number to the sold item
Go to this page and select add and then ADD tracking>
https://www.ebay.com/sh/ord/?filter=status:ALL_ORDERS
Your payout is most likely going to be held 30 days even with a valid tracking number.
As a fellow seller I understand that waiting for your payout is frustrating.
Fund holds are normal for new and returning sellers.
New or infrequent sellers will experience transaction holds while learning best selling practices. This helps sellers become established and build a strong selling history on eBay. New sellers typically experience holds for up to 30 days, although sometimes it may be longer
You can see the fund holds policy on this page> https://www.ebay.com/help/selling/getting-paid/getting-paid-items-youve-sold/payments-hold?id=4816&st=