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Seller ignores cancel request
Yesterday, I purchased a bayonet from a seller on eBay. After I completed the purchase, I realized I had inadvertently bought the wrong model number. I immediately sent a cancel request for the purchase… And purchase the correct model that I had meant to buy (from the same seller).
the seller held my cancel request for over 2 1/2 hours. Instead of recognizing the situation, the seller took advantage of the situation, intentionally ignored my cancel request and shipped both items.
when I contacted the seller, their response was…†we don’t have enough manpower to read emails and cancel order requests†they told me that I made a mistake and I was responsible. This item was $280.
I clearly made this request in a timely manner… And the seller had over 2 1/2 hours to acknowledge it… But they intentionally chose not to do so.
what can I do to get my money back for the canceled item that I was forced to purchase?
thanks!
