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seller has not sent my item, its paid for and shipping time has passed
how do you get ebay to step in and help? everything I do leads to "Oops we had a technical hiccup" It has been like this for days, you used to be able to call ebay or open a case. Now do you lose your money when you pay for an item and never get it?
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eburtonlab
Mentor3 years agoTry using the eBay app, if possible to start the "item not received" case -- I seem to be able to get farther along in the process using the app than when using a desktop browser. At least a couple of users have indicated that they were able to successfully start an "item not received" case through the app when the browser link gave that error message.