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seller fraud fake shipments
How to get through to an agent to report seller fraud. Endless loops of customer service artificial idiocy ending with error codes.
Seller shows evidence of shipping fraud. Item weight at tracking site below is .005 kg. Actual listed shipment weight per Ebay site is 3.55kg each for Qty 2 as seen in photo 5. I have been cheated before where a seller sends a fake shipment out with long delayed delivery times and steals my payment.
Universal shipment tracking site
2 comments
eburtonlab
Mentor2 years ago@hector1956
Check your order details to make sure the correct address appears there. That is the address the seller is required to ship to.
Contact the shipping service to determine if the tracking number you received was for a package that was addressed to you.
Good advice for dealing with false tracking can be found in the marked solution to this thread:
https://community.ebay.com/t5/Buying/I-tried-contacting-seller-i-tried-contacting-fedex-i-tried/m-p/...
What kind of feedback does your seller have for selling?
You can avoid many false tracking issues by choosing to only do business with experienced sellers that have a proven track record of delivering similar items as seen by examining the seller's feedback page, and by avoiding inexperienced sellers, sellers with patterns of negative feedback indicating serious problems, or sellers with large gaps in the selling history or recent drastic changes of seller behavior.
hector1956
OP2 years agoAll good advice, but I'm way ahead of you. My concern is EBAY! They are hiding from my repeated attempts to alert them to the fraudster.