seller fees on ended item

Question

I ended an item that was on auction that had a bid on it but the item was stolen so I ended the item and ebay charged me selling fees even tho I ended the auction because it was stolen.. so now I'm out the item and $152 in selling fees

comics-scifi-collectibles · Answer

@hunterman96 Fees are charged on an auction listings that has bids if you end it early.

I recommend contacting eBay CS on social media as the agents are more experienced and see if you can get a courtesy refund.

Here's how to contact eBay customer service:

eBay agents are working from home so you have to request a call back or live chat.

1. CLICK THIS LINK:
https://www.ebay.com/help/eua?id=5275&mkevt=1&mkpid

2. Request a call back

3. Or you can also contact customer service by sending a PRIVATE message on social media. Customer service verifies your identity before responding.

https://twitter.com/askebay

https://www.facebook.com/ebay