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    Seller dont respond to send return label for defective ítem
                     

    Already submitted request for returning label, defective item, seller doesn’t respond

    maru-14090
    maru-14090
    4View listings
    Posted 1 year ago · Edited 1 year ago·Last reply 1 year ago
                                           
             
    1 comment

                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                       
                   
    eburtonlab

    eburtonlab

    Mentor1 year ago
    5541View listings

    @maru-14090 

     

    If you are entitled to a refund or a return at the seller's expense, and if you filed the correct sort of case within thirty days, you should be able to check the status of your case and ask eBay to step in after three business days here:

     

    https://www.ebay.com/help/buying/returns-refunds/ask-ebay-step-help-buyers?id=4701

                                           
                                                                                     
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