You cannot take any action until the latest estimated date of deliver has passed.
Go to your Purchase History and find the item and look at the estimated date of delivery. Has that date passed already?
IF/WHEN the latest estimated date of delivery has already passed by at least 1 day, you have up to 30 days past estimated date of delivery to file a Refund Request:
Go to your My Ebay page >> Purchase history
Select “More actions†beside your item and then “I didn't receive it.â€
Click the box beside I want a refund.
Select Send request.
If the seller does not respond after 3 days, you can ask Ebay to step in to help you.
lady_madonna
Mentor2 years ago@fastart8
You cannot take any action until the latest estimated date of deliver has passed.
Go to your Purchase History and find the item and look at the estimated date of delivery. Has that date passed already?
IF/WHEN the latest estimated date of delivery has already passed by at least 1 day, you have up to 30 days past estimated date of delivery to file a Refund Request:
Go to your My Ebay page >> Purchase history
If the seller does not respond after 3 days, you can ask Ebay to step in to help you.