eBay Community logo
    • Home
    • News & Updates
    • Buying & Selling
      • Buying
      • Selling
      • New to selling on eBay
      • Seller Tools
      • Shipping
      • Returns
      • eBay Advertising
      • Payments
      • Mobile Apps
    • Explore Categories
        • eBay Motors
        • Electronics
        • Collectibles & Art
        • Home & Garden
        • Clothing, Shoes & Accessories
        • Toys & Hobbies
        • Sporting Goods
        • Books, Movies & Music
        • Health & Beauty
        • Business & Industrial
        • Jewelry & Watches
        • Specialty Services
        • eBay Partner Network
        • Accessibility
        • eBay Developers Program
        • eBay Cafe
        • eBay Live
        • Community Mentors
      • Ask a Mentor
    • About
      • About the Community
      • Share Community Platform Feedback
      • Report eBay Technical Issues
      • About eBay
    • Community Events
      • Events
      • Seller Circle Hosts
      • Seller Circles
    • eBay Help
    All PostsDiscussionsBlogsIdeasQuestions
    •                    
    •                    
    •                    
    •                    
    •                    
    •                    
    •                    
    •                    
    •                    
    •                    
    •                    
    •                    
    •                    
    •                    
    •                    
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
    Discussions

    Locked

    Discussions in this board are limited to the original poster and Community Mentors

    • Buying & SellingChevronRightIcon
    • Ask a MentorChevronRightIcon
    Seller delivery troubles
                     

    so i tried shipping my card and the guy said he got delivered but he hasnt marked it as delivered how do i get it?

    piesf-20
    piesf-20
    1View listings
    Posted 2 years ago·Last reply 2 years ago
                                           
             
    4 comments

                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                       
                   
    evry1nositswindy

    evry1nositswindy

    Mentor2 years ago
    3426View listings

    Did the item have tracking?  Tracking showing item was received is the only proof you would ever have.  If not, you just have to wait.  I wouldn't ship anything without tracking, as it is just as much a seller protection as it is a reassurance to buyers.

                                           
    piesf-20

    piesf-20

    OP2 years ago
    1View listings

    Ok next time ill do that i did not give tracking but the only thing is the seller said in ebay messages that he got it delivered 

                                           
    piesf-20

    piesf-20

    OP2 years ago
    1View listings

    Hey yes i checked the article but the thing about it is i shipped it and everything but the buyer hasn’t confirmed its arrival even though he texted me that it had arrived on the ebay chat

                                           
    inceptions

    inceptions

    Mentor2 years ago
    27552View listings

    Hi @piesf-20 

     

    Buyers don't mark items as delivered.

     

    If you are asking about the release of the payment eBay is holding, understand that as a new seller, you are subject to payment holds. Learn more here:

     

    https://www.ebay.com/help/selling/getting-paid/getting-paid-items-youve-sold/payments-hold?id=4816&st=3&pos=1&query=Payments%20on%20hold&intent=payment%20holds&lucenceai=lucenceai&docId=HELP1450

                                           
                                                                                     
    •                                                              
    •                                                              
    •