Seller deleted their account
Summary: La discusión breve se refiere al tema de un vendedor que ha eliminado su cuenta. jigokuri menciona este hecho, y disneyshopper responde brevemente, sin ofrecer detalles adicionales sobre la situación o sus implicaciones. La conversación carece de más información o un contexto específico sobre el motivo de la eliminación de la cuenta del vendedor o la reacción de los participantes.
So, I saw a good deal on the Mac Book Neo and I decided I would buy it since I’m beginning college and it was 200 less than the original price at Apple so I bought it. Two days later, no response from the buyer so I decided to cancel it but whenever I checked today, they terminated/deleted their account completely and I can’t contact them. I’m stuck speaking to an AI Assistant that isn’t helping me and the eBay customer service isn’t “open”. I don’t know what to do and if I’m going to be getting a refund. Can someone help?
disneyshopper
Mentor4 months agoThe seller did not remove his account. ebay removed the seller.
Go to your Purchase History and locate the purchased item. What is the last estimated delivery date? You have up to 30 days past that date in order to file an Item Not Received case, to get your money back. Once you file, the seller has 3 days to provide a tracking number that shows Delivered or issue a full refund. If the seller does neither, on day 4 you return to the case and click Ask ebay to step in, to force a refund.
If it is past the 30 day limit, you will need to log into Paypal and file an Item Not Received case there, if that is how you paid, as they allow up to 180 days from date of purchase to file, to get your money back.
If you paid with a credit card, file a charge back with your credit card issuer.