Seller closed account after my purchase

Question

After purchasing a product from a seller, the seller then took my money and closed his account. How do I report this and get reimbursed? I cannot seem to be able to talk to a live representative from eBay.

eburtonlab · Accepted Answer

@tcurry123

You are still protected by eBay's money back guarantee. Here is what eBay says about removed listings:

"What happens if I bought something from a seller who's been removed from eBay?

If you haven't paid for the item, you won't need to. The item should've been removed from your purchase history. We encourage you to look for a similar item from a different seller.

If you already paid for the item, please follow these steps:

Wait 10 days for the item to arrive.
If you haven't received it within 10 days, please let us know your item hasn't arrived.

If you receive your item, but want to return it, you can request a refund."