Locked
Discussions in this board are limited to the original poster and Community Mentors
Seller claimed i wanted to cancel order
Seller claimed I wanted to cancel order I purchased. When I never told the seller I wanted to cancel he just placed that as the option
1 comment
gosimus
Mentor1 year ago@ladsm10
< Seller claimed I wanted to cancel order I purchased. When I never told the seller I wanted to cancel >
The following directions, originally posted by one of my colleagues, was so good that I borrowed it. I did change it up a little.
• Go to https://www.ebay.com/help/buying/resolving-issues-sellers/report-issue-seller?id=4022
• On the first page, scroll down and click the blue Report a seller button
• Next page, select The seller has violated one of eBay policies > Continue
• Next page, select Seller doesn’t want to complete the sale then
• Enter the seller's username, then in the text box write
The seller used an invalid reason for cancelling the transaction. Check my messages. I did not request canceling the transaction. The seller selected that option to avoid a Defect on their account.