Seller changed his return address

Question

Iâ€™ve been contacting Ebay Customer service and to no avail nor help. I have a return item and ready to be shipped but the seller messaged me to return and ship item to a different address. His return address in his account was the one eBay sent to me. How do I proceed? Thank you.

comics-scifi-collectibles · Accepted Answer

@sugarsunrise28. You need to use the return label that was issued from the case as that is the tracking number that has to be used.   If you don't then the system will think that you didn't return the item.