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Seller cancelled transaction without notice
I won an auction for a broken turntable. Seller lagged in updating shipping status so I contacted them. Seller stated they had to care for someone who had surgery. They would not ship item until a week or more later. Which was supposed to be at the end of this month. I was okay with that happening. I check my account and the transaction has been cancelled. It states that the buyer cancelled it. That is not true. What can I do. Ebay doesn't have a clear way of reporting this complaint. For all I know, they could have changed their mind because they wanted more money, who knows.
1 comment
wooden_flower
Mentor2 years ago@supasupafly
You can't force someone to sell something, but you can report him for lying about the reason for the cancellation.
On this page select violated policy - https://www.ebay.com/help/action?topicid=4022 then select doesn't want to complete transaction. In the box write 'seller lied and said buyer requested cancellation to avoid a defect for a seller cancelled transaction'.