Locked
Discussions in this board are limited to the original poster and Community Mentors
Seller cancellation
Item number 145202403162-0 I won the item and seller cancel the listing due to not selling for enough money. I know this because the seller sent me a message and I'm copping and pasting what he sent.
Do u want to buy it? The amount of bid you placed wasn’t the orginal price. The orginal price was $65
I want my item i won
1 comment
woodland_gnome
·3 years agoWhat did eBay actually say the reason the seller gave for the cancellation is? If you didn't get an email about the cancellation from eBay check your My eBay: Purchase History (if it was cancelled it would be in that section and the reason should be in the cancellation details--you may have to click "more actions" to find that link).
Or did s/he just say s/he was cancelling it in a message and didn't actually do so (it requires refunding what the buyer paid in full, which generally requires a new seller to put up new money for the refund and then still wait to get the money the buyer paid)?
If you don't get a full refund (or a package from the seller) by the time the estimated delivery date you were given when you paid has fully passed, go to your Purchase History for that item, click the link for more options and select that you haven't received the item, then follow instructions from there. If you haven't gotten the item as described or a full refund after 3 days (but before 21 days) from doing so go back and you should find a link to "Ask eBay to step in" to get your refund.
If it was actually cancelled with full refund (or you had to go through the above process to get your refund):
The seller already got a "defect" when s/he cancelled the transaction (unless s/he lied to eBay to blame you, in which case we'd need details especially what eBay said the reason was in the cancellation notice) or you had to ask eBay to step in. That is the primary tool eBay uses to weed out bad sellers, downgrading the selling status of those who get too many relative to their sales volume (as opposed to having to pay employees to actually investigate to see how likely it was that the seller had a legitimate reason to cancel vs. deliberate policy violations).
You may leave appropriate (calm, factual--if the seller said that x was the reason say "seller said x. . ." so people don't think you are just jumping to conclusions) feedback to warn future buyers/bidders. If the usual links have vanished, go to anyone's Feedback Profile (doesn't matter who, click on the feedback score in parentheses behind the username) then scroll down to below the last comment on that page to find a "Leave feedback" link that doesn't vanish (it brings you to a list of items you can leave feedback for).
Theoretically you could sue the seller for breach of the contract of sale (for the difference between the auction price and what you ended up having to pay for a replacement), but that is almost never practical.