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Seller address
When a seller changes their shipping address after purchase, how long does it take for the new address to show up for the shipping label?
The whole story is a buyer had the wrong zip code on file and when I sent the package it went to the wrong city and was returned to me. The buyer said he has updated the zip code in eBay but the change is not showing up when I try to print a new shipping label. Is there a time lag when a buyer makes a change to their information?
1 comment
wooden_flower
Mentor5 months ago@linli.no.kbk8jy
Changing it after the purchase does not push the change to a new label - the label will always pull the data from the address on the buyer’s payment. You will have to change it manually.
Usually you do not want to change the address, but since the item has already been returned due to buyer error, I would go ahead and change it. The erroneous address provided by the buyer voids their money back guarantee protection.