seller account reinstated

Question

have have sold thousands of items on ebay ... my account was restricted several years ago., how do i get reinstated

mam98031 · Answer

Don't get your hopes up. Typically when Ebay restricts a seller from selling on the site, they don't reverse that decision. But I wish you the best of luck.

On each Ebay page there is a link to contact Customer Service at the top of the page and again at the bottom of the page.

I would suggest that you contact Ebay for Business on Facebook, Instagram or Twitter for the better trained CSRs.

Here are your options for contacting Ebay Customer Service. Please be aware that for social media CS, you send them a Private Message and briefly explain what your problem or issue is. Feel free to leave your Name, address, phone number and/or your email address in this message. It is private and secure and it may help to speed up the response for you.

https://twitter.com/askebay

https://www.facebook.com/ebay

https://www.instagram.com/ebayforsellers/

Your options will be on the left. If you use the link below you can only get to the Automated Assistant or Chat box type AGENT in the box and hit enter. You will then get more options. Not all options are available 24/7. It will depend on staffing available. So sometimes you can request a call back and sometimes you can't. Sometimes you have the Chat option available and other times it won't me. If it is important to you to use one of those options, just try back later.

If you use a cell phone or other mobile device, you may need to turn off your Spam filter so that Ebay can call you.

If you are a seller outside of the US or Canada, you will need to use the Chat Option.

https://www.ebay.com/help/eua?id=5275&mkevt=1&mkpid

https://www.ebay.com/help/home

selforfun · Answer

Hi @dwolf257

Youâ€™ll need to contact eBay to ask about getting your account reinstated. Only eBay can review and lift selling restrictions.

If your account has been restricted or suspended, check your Messages for an email from eBay explaining what you need to do to get your account back: https://www.ebay.com/help/contact_us?id=4190&st=10

Be ready to verify your identity and pay any pending balance if you have any, since unpaid fees can block reinstatement.

If you have issues resolving this, request a call back here: https://www.ebay.com/help/eua?id=5275&mkevt=1&mkpid