Seller Acc restriction and payout

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Hi,

My acc was restricted indefinitely for selling (for whatever the reason is). Ebay asked me to submit my ID, bank statement, receipt for the things I sell, etc. I did what they told me to do, and after reviewing they made the decision that I am permenantly banned for selling and they took down all my listings.

So the question is, I still have some money to be paid out in the seller account, can I get back this money or not? If yes, when? They did not reply to my email anymore.

Thanks in advance.

kimiwonders

34 View listings

Posted 1 year ago·Last reply 1 year ago

1 comment

mam98031

Mentor1 year ago

Owner / Operator19676 View listings

@kimiwonders

I would encourage you to contact Ebay as they are the only ones that can help you.

https://www.ebay.com/help/contact_us?id=4190&st=10

***************************************************************************On each Ebay page there is a link to contact Customer Service at the top of the page and again at the bottom of the page.

I would suggest that you contact Ebay for Business on Facebook, Instagram or Twitter for the better trained CSRs.

Here are your options for contacting Ebay Customer Service. Please be aware that for social media CS, you send them a Private Message and briefly explain what your problem or issue is. Feel free to leave your Name, address, phone number and/or your email address in this message. It is private and secure and it may help to speed up the response for you.

https://twitter.com/askebay

https://www.facebook.com/ebay

https://www.instagram.com/ebayforsellers/

Your options will be on the left. If you use the link below you can only get to the Automated Assistant or Chat box type AGENT in the box and hit enter. You will then get more options. Not all options are available 24/7. It will depend on staffing available. So sometimes you can request a call back and sometimes you can't. Sometimes you have the Chat option available and other times it won't me. If it is important to you to use one of those options, just try back later.

If you use a cell phone or other mobile device, you may need to turn off your Spam filter so that Ebay can call you.

If you are a seller outside of the US or Canada, you will need to use the Chat Option.

https://www.ebay.com/help/eua?id=5275&mkevt=1&mkpid

https://www.ebay.com/help/home