selected wrong reason for return how can I change it?
An expensive item I purchased was listed to fit a 2008 Suzuki Boulevard C50. It does NOT fit this bike. I attempted to start the return, and selected "item did not fit". Apparently that puts the onus of shipping back on me and I'm also out the 70.00 shipping the seller charged. This is just plain wrong. Is there any way to get help?
1 comment
disneyshopper
Mentor1 year agoI do not know if Customer Service can change the reason for the return, but you can try asking.
To contact Ebay Customer Service, use this link and click on "Have us call you" or "Chat with us":
https://www.ebay.com/help/eua?id=5275&mkevt=1&mkpid
Customer Service is open 5:00am to 9:30pm Pacific time.
If the problem is not specific to your account, you can ask your question here. Lots of experienced buyers and sellers who volunteer their time to answer questions about using ebay.