Search on your own Ebay store by custom SKU not working

Question

We have custom SKU's on all the listings, We used to be able to search the title and find the id we add. This doesn't work anymore

I tried searching Contains with Custom Sku and it never returns any matching results.

Does anyone else use Custom Sku and have a way to search listings on store that is working?

eastlaneave · Answer

@dlmarketplace01

As I understand you are searching your active listings on Seller Hub for a SKU

I just tested this and it did find my listings with SKU - I searched both the beginning and middle parts of the sku and it worked, for me.

When I have trouble searching on Seller Hub, I click the "Reset" and that usually fixes the problem.

Can you let me know if this helps?